Learnt a lot in the facilitation workshop recently. The trainer's really good in what he does and the whole day was spent purposefully. Going through the different set of activities that day reminded me again of the importance of asking questions, or more specifically asking good questions. There is so much control one can have of the situation when he or she can master exactly what to ask at which juncture.
Coupled with deep listening, we can create a very powerful emotional energy between the participants of that interaction. Everybody wants to be listened to, and the positive body language displayed as a result is very obvious due to the attention the speaker is given. Undivided attention in listening creates trust and mutual respect between the parties. The person who is sharing may go more extensively and deeply just due to the deep listening on the other end. This is a skill which needs to be practised. The feedback which I had received when I try to give the speaker my undivided attention was that I appear to be too serious. This is something which I need to be mindful of.
"The meaning of communication is the response which you get" - one of the presuppositions of NLP.
1 comment:
You have rightly placed the key to successful, effective human interactions on asking good questions.
Good questions can only be possible with active, deep listening, seeking to understand.
Often we claim "to have communicated" without checking for understanding and clarity. We assume that the listener has understood the clear intent of the communication.
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