
I do not know if it is my recent interest in NLP which had brought about many confluences or it is just that when you are looking for connections, they become more apparent to you. My conviction in that beliefs can have the tremendous potential to shape decisions, which in turn drives actions, got reaffirmed once again when I was trying to learn about the success of the dynamic and nurturing culture of the school I am attached to.
This shaping of beliefs may appear to be something seemingly simple and commonsensical at first glance but when put in practice in a wider system, requires deep understanding of the very localised context it is applied to and sharp observation of its respondents. This is true of the shaping of beliefs in both staff and pupils.
Let me get into things a little more specifically here. The pupil population of any school may not be the most motivated due to a myriad of factors before they even got enrolled. Distressed families, poverty, negative peer influence, the usual list goes on... Something needs to be injected into their belief system that they are certainly capable of achieving more out of themselves, and this is only effective if done at a level in which they can be influenced emotionally. Emotion is the most powerful force that drives change. How effectively emotional change can be effected depends heavily on the communicator's level of persuasive abilities.
Some examples of things done to affect a change of belief (that the pupils feel really good about themselves) in the school I am attached to:
1. Expensive and renowned motivational trainers (E.g. Adam Khoo Training) were brought in the beginning of the year to drive hunger and desire for success in the pupils. (Pupils have to know that these courses are highly expensive and most will not have the opportunity to benefit from such exposure if done so privately)
2. Pupils have the opportunity to be using premium computers (E.g. iMac labs are built) to do their work. (and again most pupils will not have the opportunity to benefit from such exposure in their homes) Again, such deliberate provisions make pupils ask questions like "Instead of normal computers, why are we given such luxurious ones?" The ensuing answer will always shed something positive about what they think the school feels about them.
3. Graduating pupils all dressed up professionally in work attire to attend 'Careers Day', in which prominent local celebrities such as the internationally acclaimed director Royston Tan, came and shared about his drive and passion to success (made even more compelling when he shared with the crowd that he came from a NA stream when he was studying). This dressing up for the 'Careers Day' occasion drives the emotional state of the pupils to seeing themselves being already successful while they are working outside after graduation.
4. Huge visuals of the school's missions and values are hung everywhere in the compound to constantly remind the pupils about what is expected of them. Even the classes are labelled in the names of different values to make it immediately less apparent of the labelling effect of the streams.
The above are just a few of the examples of systemic intervention for the purpose of shaping beliefs. Much of the follow up has to happen in the classes and the during the interaction the staff have with the pupils.
Whatever that is true for the pupils also apply for the staff.
The idea of inclusion, the awareness of the school as an entire ecosystem in which different departments will work harmoniously to fulfill the greater goal of creating an engaging learning environment. The knowing and the mobilisation of strength (as discussed in the previous post) in its people, the affirmation of good job done. The delicate business of creating transparency in differentiation of work contributions. The list goes on over here as well, but its execution is more complex and delicate, likely to be anchored to how effectively and elegantly things are brought across to effect change.
I have come to realise that the shaping of beliefs is the single most important leverage for the effective change of an organisation's culture. Just like how a person can reap tremendous benefits from thinking positive, an organisation can instil beliefs that can create great change in its people.